Currently, we are still on a monthly order schedule. The order cut-off date is now 10pm on the second Saturday of the month with pick up available Monday or Tuesday the following week. Deliveries will be made on the pick up day as well. We will be in contact on Sunday about expected pick up times for anyone who orders.
NOTE: If you order perishable foods you will need to ensure that you come to pick up during your pick up window so that the food does not spoil. Deliveries will be made to front doors and may spoil if not retrieved in a timely manner.
If you have any questions or concerns about your order or delivery, please contact us at info@montavilla.coop and we'll be happy to help.
We are working with local wholesale vendors to offer you quality products at affordable prices. MFC will coordinate ordering and payment and get everything organized for local pickup. Checkout the store at montavilla.coop for the list of products.
Additional Details
Here are a few things to know about this pilot:
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Online orders and pickup rules. Pick ups will take place during your specified pick up window at our store front 411 SE 81st Ave, Portland, OR 97215.
- Orders are only available for pick up during your assigned pick up window. Please contact info@montavilla.coop if you have any issues with the pick up time.
- We can make accommodations for pickup as needed – just let us know by emailing info@montavilla.coop with your name and the email you used to place the order.
- Any orders that are not picked up during the pickup window may be donated to a local food bank.
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Delivery has arrived!
- If you want delivery inside the Montavilla neighborhood, you can sign up for a small fee when you order.
If you have any questions, concerns, or clarifications please let us know at info@montavilla.coop or fill out our handy response form to help us get more information for future orders!
FAQs
- 10 pounds of almonds is a lot! Are you going to have smaller quantities in future orders?
- In order to offer as much value as quickly as possible to our members, all offerings right now are bulk quantities. However, we are very excited to get to a place where we can start offering smaller quantities and split bulk orders so that everyone is able to buy what they need! For now our small sizes can be found in this collection.
- What happens if I don’t pick up my order during the pickup window?
- Any order not picked up during the pickup window without previous arrangements made will be donated to a local food bank. Please email us at info@montavilla.com at least 24 hours in advance if you have any issues with or questions about pickup!
- Can I get my order delivered or make other arrangements?
- Absolutely! We now are offering delivery to anywhere in the Montavilla neighborhood for $5.
- Is there a minimum order amount?
- There is no per-person minimum.
- I changed my mind about my order after paying. Can I get a refund?
- Once the group order has been placed with the vendor, we will not be able to offer any refunds.
- I didn’t see “X” on the order form, how can I get that added for next time?
- We’re so glad you’re interested in getting more! Hummingbird Wholesale has their list of available products on their website here. If you find something there you want or want to see something else you can’t find, let us know on our handy response form.
- How do I pick up my order?
- Stop by our storefront at 411 SE 81st Ave during the pick up window. NOTE: orders are only available for pick up during the assigned pick up window. Please contact info@montavilla.coop if you have any issues with the pick up time.
